Terms and Conditions

Getwork Training is an endorsed appraisal place for Construction and Management NVQs at Levels with the Joint granting Bodies of Pearson (“Edexcel”) and ProQual Awarding Body (“ProQual )Beneath you will discover our terms and conditions before registering to your course through email or via telephone. Please read them carefully.
Course and Our Responsibilities: Getwork agrees to provide you with the training path indicated on the booking shape. The direction includes all essential lessons and supervision so as for you to complete the course and gain the applicable path qualification, furnished you attend the path without interruption

1. Bookings:

Those situations shall follow to all contracts for the availability of the service via the provider and shall bind with the :

  • All Getwork prices are concern to change until the learner has made the payment in full or positioned down a deposit.
  • Learner or Trainee who make the reservation via telephone, e-mail or via our internet site are accountable to pay the rest amount (if any), in full.
  • All bookings of courses are concern to availability of areas and applicable assets.
  • Getwork has the right to transfer the reservation to the eligible person.
  • Within the unlikely occasion it turns into essential to change the venue of our training. We are able to notify all candidates thru e mail, textual content or smart phone at the least 24 hours before the begin of the course.
  • For all identification validation paperwork used by our awarding bodies and training companies the candidate is to best sign such validation forms if the spelling in their name on such a form is honestly accurate. Please observe that failure to do so will result in the candidate being responsible for any management expenses charged with the aid of the awarding frame for correction.
  • All customers must offer Getwork with accurate and correct records in addition to it using clear handwriting in appreciate to their names for certification and physical cope with.

2. Cancellations & Refund Policy by Getwork:

  • Even though uncommon, on occasion Getwork may need to cancel with observe or on the day of the direction or reschedule courses. We reserve the proper to make modifications after we’ve entered into the settlement.
  • Reservations/bookings made on line, at considered our approved center or over the smart phone are non-refundable; courses, route dates and timing can’t be changed by means of learners.
  • If you need to cancel your course, you will not obtain a reimbursement. When you have placed down a deposit then the last balance will be due
    No refund will be issued for non-attendance on a direction. You’ll need to make a brand new booking over the cell phone, internet site or in-individual at certainly one of our centres.
  • All booking confirmation emails are sent mechanically to learners or trainees and even though uncommon, they may be rejected with the aid of the recipient’s email server. If you have no longer acquired the becoming a member of commands we suggest that you test your junk mail/unsolicited mail. It’s miles the duty of the customer to notify Getwork if they do no longer receive any joining commands so non-attendance, insufficient identity, or lateness will no longer be usual even on this situation. 2.6 Getwork and its education providers might also range the path modules now and again to take account of latest guidelines or requirements of certifying bodies.

3. Cancellation by Learner

  • All cancellations need to be made in writing with the aid of both letter and e-mail previous to the commencement date of the course.
  • Inside the occasion of non-attendance no refund may be given for whatever the purpose is.

4. Rescheduling by Learner

  • If you fail to inform us in writing (thru e-mail) of non-attendance previous to the direction, you aren’t eligible for a reschedule even if then you definitely touch us within 24 hours of making the reserving.
  • You’re allowed to reschedule your course free of fee within 24 hours of making the reserving, for any rescheduling after this period you’ll need to make a brand new reserving.
  • You are required to have the precise id on you at some stage in the education, in case you fail to offer the appropriate id at the path and at the exam day you may need to reschedule your training and you’ll need to make a new reserving.

5. Training Details

Route durations/time displayed on our websites, emails and/or other literature are for guidance purposes only. Because of multiple factors such as person magnificence sizes, present expertise/ applicants and unexpected situations; courses might also run for intervals/instances longer or shorter than marketed. Training coordinators have common authority/discretion on the precise start and finish times of man or woman publications.

6. Obligations for Trainee

  • 100% attendance is necessary late arrivals are not allowed to enter.
  • Please check that you meet all criteria earlier than booking an area on any of our publications. Ineligible applicants could be refused at the day and no refund will be issued.

7. Unacceptable Behaviour

  • We do no longer tolerate any kind of unacceptable behaviour or abusive language towards team of workers and such behaviour will lead to exclusion/cancellation from the course for which you may now not acquire money back

8. Our legal responsibility to you

  • We accept no responsibility if you suffer dying or harm whilst on course
  • We cannot accept obligation for any consequential or indirect loss you go through, even due to a breach of any obligation.

9. Website and Its Publications

  • Your Pc : You’re responsible for making sure that your pc gadget meets all applicable technical specifications important to use the guides and/or the internet site, is well suited with the guides and/or the internet site and is able to jogging the guides and/or the website content material. You ought to now not try to intrude in any manner with the right running of the website and/or the guides and in particular you should now not try to dodge security, tamper with, hack into, or otherwise disrupt any pc system, server, website, router, or any other net related device.
  • Up time & links: Getwork will undertaking to make the internet site and the guides available but can’t guarantee that the internet site and/or the courses will function continuously or without interruptions which could have an effect on use of the website and/or the courses.

10. Payment Formalities

  • Non organisation bookings :10.1.1. No booking is confirmed till receipt by way of getwork of the overall price. Please word that places are constrained and precedence could be given to bookings followed by using full fee
  • Locations on guides and dates requested on enquiry are the provision at that point and can’t be confirmed, held or assured until complete fee has been obtained
  • On-line bookings placed are most effective confirmed on receipt of the e-mail confirmation with joining commands.
  • Corporation bookings
  • Account customers: No reserving is confirmed until receipt through Getwork for the quoted path and affirmation by using Getwork of availability. Debts can be challenge to a trading payment records and credit score exams and are at the only discretion of Getwork.
  • Non account customers: The overall price for the course value is due 28 days earlier of the start date, and if complete fee is not obtained by that date Getwork reserves the right to cancel or exchange your reserving without similarly notice or refund.
  • Locations and dates requested are correct at the time of enquiry but cannot be held or assured until complete charge has been acquired.
  • All expenses quoted are extraordinary of vat with a purpose to be charged at the current rate

11. Assignments Submission

  • Learner should ensure to provide his complete assignment in the deadline date for it to be moved on to the marking level/s.
  • If the finished task isn’t always provided in the cut-off date then the learner is supposed to pay an extension fee that’s dependent on whilst the very last completed portfolio is submitted
  • It is required to complete the work within 5 revisions and for similarly revisions a charge could be delivered.

12. Customer Helpline/Reviews or Complaints

  • In the event of that the client, or the candidate, isn’t pleased with the great of the service supplied beneath the agreement they should get in touch with Surinder Singh, director Getwork Training at the provider’s registered office as said above.
  • In the occasion of dispute among the client or the candidate and the company as to the first-class of the carrier introduced, no right of set-off or deduction will thereby observe to the service or any future or past service.
  • If a hurdle or trouble arises whilst you’re in your direction, you should improve it with the Getwork without delay on the day of the training and each effort might be made to deal with this in a well timed manner. In case you fail to notify us of your grievance while on the direction Getwork might be not able to rectify the trouble.